If a bomb threat is called in:

• DO NOT hang up on the caller; speak calmly to them.
• Write down the incoming phone number from the caller ID.
• If another person is close by, notify them and tell them to call 9-1-1.
• Keep the caller on the line.
• Be polite and ask:
  • Where is the bomb located? (building, floor, room, etc.)
  • When will it go off?
  • What does it look like?
  • What kind of bomb is it?
  • What will make it explode?
  • Did you place the bomb?
  • Why?
  • What is your name?
• Attempt to identify characteristics of the caller and their location (age, gender, voice, background noise, etc.).
• After the call, ensure 9-1-1 was notified.
• Public safety officials will decide when and if to evacuate.

Source: UF Police Department (UFPD)
Resources:
UFPD – Bomb Threat Call Procedure/Checklist
Department of Homeland Security –  Bomb Threat Guidance

Training:

Bomb Threat Guidelines for BECs

Version Date: September 2018